The Rhombus Services ("Rhombus") Preventive Maintenance Service is designed to keep a product in optimal running condition and decrease the costs associated with emergency service. Rhombus can implement preventive maintenance programs that will dramatically reduce hardware problems and system down times while providing product-cleaning services.
1. Preventative Maintenance plans tailored to your needs. Dedicated or part-time service plans.
2. Comprehensive reporting on hardware operations and performance.
Rhombus Preventive Maintenance Programs, manage and automate complex proactive services, helping companies deliver incremental value to their customers. Specific assets or entitlements can be covered by a preventive maintenance plan that defines time interval, usage, threshold, or event triggers.
Rhombus Preventative Maintenance enables customers to generate preventive maintenance service requests and activities automatically. This often has a critical revenue and cost-avoidance impact for service and creates a higher level of customer service.